New Segment
| Id | Name | Type | Value Type | Group | Required | Shared | Multi Line | Multiple Values | Customer Viewable |
|---|---|---|---|---|---|---|---|---|---|
| 111 | Example one | -- | -- | Owner List |
|
|
|
|
|
Alerts
Number of contact property values of this property : 0
All Contact Properties, Interaction properties and Service Lavel That have this Interaction Property will lose this values.
Deletion is immediate and irrevocable upon confirmation.
New Interaction Property
Optional Settings
This property is used in the following locations
Skills
Topics
Filters
Alerts
Service Levels
This property is used in the following locations
Skills
Topics
Filters
Alerts
Service Levels
Alerts
All Skills, Topics, Filters, Alerts and Service Lavel That have this Interaction Property will lose this values.
Deletion is immediate and irrevocable upon confirmation.
New Contact Property
Optional Settings
This property is used in the following locations
Skills
Topics
Filters
Alerts
Service Levels
| Id | Interaction Property Name | Type | Shared |
|---|---|---|---|
| 111 | Carrier Adjument Amount (AR) | Case | False |
| 112 | Follow Up Date | Answer | False |
Skills That Uses This Interaction Property
Topics That Uses This Interaction Property
Filters With Actions That Uses This Interaction Property
| Id | Mailbox Name | Display Name | Reply to Address | Default Topic | Enable | Errors |
|---|---|---|---|---|---|---|
| 111 | Sales | Sales | sales@example.com | Sales |
|
1 |
Alerts
Deletion is immediate and irrevocable upon confirmation.
New Mailbox
Incoming Mail Configuration
Optional Settings
SMTP Configuration
Optional Settings
Alerts
Deletion is immediate and irrevocable upon confirmation.
Mailbox Configuration and Runtime Errors
| Date | Error Message |
|---|---|
| 10/13/2018 | IMAP connect failed: Socket connection has been refused by remote. |
| Id | Notification Name |
|---|---|
| 111 | Quote - Electronics |
Alerts
Deletion is immediate and irrevocable upon confirmation.
New Notification
| Id | Name | Description | Response Type |
|---|---|---|---|
| 1531 | TV quotation | A stock TV quotation | Chat |
| 1534 | General quote | A stock response for general quotation | Chat |
Alerts
Deletion is immediate and irrevocable upon confirmation.
New Stock Response
Topic List
- e-shop -- All Topics
- _Feedback
- _Newsletter Subscription
- _Spam
- _Undeliverable
- Account Questions
- Orders
- Refunds
- Returns
-
- Products
- Audio-Video
- Cameras
- Cell Phones
- Computers
- Televisions
-
- Shipping
- Technical Support
- Products
- Open Quotes
-
-