Today's Metrics (Calculated since midnight your local timezone.)
50
New Questions
45
Answers Sent
05
Resolved No Response
01:10Average Response Time
30Questions Unassigned
20Questions Assigned
10Topics Without Agents
05Total Chats Resolved
Loggedin Agents Activity
| Questions | Chats | |||
|---|---|---|---|---|
| Agent Name | Assigned | Resolved | Assigned | Resolved |
| Alek Packard | 10 | 9 | 10 | 9 |
| Jacob Smith | 12 | 8 | 8 | 6 |
| Jhon Doe | 7 | 5 | 9 | 5 |
| Alex Hall | 10 | 8 | 6 | 5 |
| David Warner | 8 | 4 | 6 | 6 |
| Steve Smith | 10 | 9 | 8 | 5 |
| Kevin Peterson | 12 | 10 | 5 | 3 |
Most Recent Questions
- Samsung 32” 1080p 60Hz LED Smart HDTVa minute ago
- 26" Mongoose Dolomite Men's 7-speed, Navy Blue.an hour ago
- Xbox One Console Bundle with Halo Master Chief Collection.a day ago
- PlayStation 4 500GB Console (PS4 class="question") class="question"a day ago
Most Recent Answers
- Samsung 32” 1080p 60Hz LED Smart HDTV-Alek Packarda minute ago
- 26" Mongoose Dolomite Men's 7-speed, Navy Blue.-Steve Smithan hour ago
- Xbox One Console Bundle with Halo Master Chief Collection.-Steve Smitha day ago
- PlayStation 4 500GB Console (PS4)-Jhon Doea day ago
Question And Answers Flow
01/01/2019 - 01/07/2019
- Answers Flow
- Questions Flow
Agents Leader Board
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JP100
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JT90
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AP80
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JH50
-
JD50
Agent Summary
- Logged In Agents
- Logged Out Agents
Total Agents With Empty Inbox
- Logged In
- Logged Out