Agent Settings

Agent License Details

Email 40/100
Chat 6/10

Agents

Id Email Full Name User Type Segment Access Skills Department Membership Receive Notifications Logged In Chat Available Last Activity Empty Inbox Inactivity Timeout
1 jacob.smith@1to1Service.com Jacob Smith CSR Sales, Customer Service Product,Shipping, Support Escalation Team false
1
0
12/18/2018 9:30:31 PM false 2 minutes
2 Justin.Time@1to1service.com Justin Time CSR Sales,Customer Service, Human Resources Shipping, Support, Tier 2 support Sales Team false
1
0
12/17/2018 9:30:31 PM false 5 minutes
3 Alek.Packard@1to1service.com Alek Packard CSR Sales,Customer Service, Human Resources Product,Shipping, Support, Tier 2 support Escalation Team false
0
1
12/18/2018 12:30:31 PM false 2 minutes

New Agent